Lead UX Product Designer : Cloudflare
July 2022 - Present : Remote
Currently, as a Lead Product Designer at Cloudflare, I design user-centric cloud solutions that enhance security, performance, and reliability for millions of customers worldwide.
I practice object-oriented UX and lean UX methodologies, and I have certifications in OOUX, Psychology for UX and Product Design, and Gamification. I research, wireframe, and hi-fi design UX solutions, and I re-design the UX architecture of legacy systems into modern experiences. I also manage, mentor, and inspire teams of designers, and collaborate with business leadership, product, and development teams to effectively tackle the technological architecture of these solutions. I am passionate about making things easy for people, finding the possibilities within the limitations, and creating innovative and impactful products.
Project Initiatives include:
OOUX-based Architecture and Navigation Enhancements
Employment of robust Overview Page designs
New and improved Onboarding, Re-boarding, and Change Management patterns
Improved Billing flows
Re-imagined Search functionality, including AI
Complex query-builder redesign
Building / guiding internal tools and processes (AI, Discovery Processes and Templates, Documentation standards, etc.)
Lead UX Product Designer : Therapy Brands
January 2022 - July 2022 : Remote
Responsible for all UX / UI design duties with an emphasis on UX Strategy and User Interaction Design for Enterprise Solutions and Marketing Initiatives. Duties include functional and interactive wire-framing of design solutions, Design Ops for App Dev Team, UI design for products, client- and team-facing presentation of design projects from concept to completion, integration of brand-standards and marketing directives across software projects. User Story Creation and Agile Product Team Ownership / Leadership featured prominently, as well.
Project Initiatives include:
Introduction of OOUX-based Architecture and Navigation Enhancements
Introduction of robust Overview Page designs
Introduction of New and improved Onboarding, Re-boarding, and Change Management patterns
Building / guiding internal tools and processes (Discovery Processes and Templates, Documentation standards, etc.)
Lead UX / UI Designer : SelectQuote
April 2017 - January 2022 : Overland Park, KS / Hybrid
Responsible for all UX / UI design duties with an emphasis on UX Strategy and User Interaction Design for Enterprise Solutions and Marketing Initiatives. Duties include functional and interactive wire-framing of design solutions, Design Ops for App Dev Team, UI design for products, client- and team-facing presentation of design projects from concept to completion, integration of brand-standards and marketing directives across software projects. User Story Creation and Agile Product Team Ownership / Leadership featured prominently, as well.
Project Initiatives include:
Created OOUX architecture for legacy agent / lead proprietary software.
Improved internal operations by designing guided workflows for agents
Created OOUX architecture for new prescription-fulfillment software
Developed standards and practices for Front-End Design Systems
Building / guiding internal tools and processes (Discovery Processes and Templates, Documentation standards, etc.)
Lead UX / UI Designer : Epiq Systems
April 2011 - April 2017
Responsible for all UX / UI design duties with an emphasis on User Interaction Design for Enterprise Solutions and Marketing Initiatives. Duties include functional and interactive wire-framing of design solutions, Design Ops for App Dev Team, Product UI design, User Story creation, client- and team-facing presentation of design projects from concept to completion, integration of brand-standards and marketing directives across software projects.
Project Initiatives include:
Created OOUX architecture for legacy agent / lead proprietary software.
Improved internal operations by designing guided workflows
Rebuilt complex query-building systems
Employed observability patterns and practices to massive data visualization portals
Building / guiding internal tools and processes (Discovery Processes and Templates, Documentation standards, etc.)
UX / UI Solution Designer : Cerner Corporation
September 2009 - April 2011 : Kansas City, MO
Solution Designer : UX/UI. Responsible for UX / UI design duties with an emphasis on User Interaction Design for web-based and proprietary software. Duties include functional and interactive wire-framing of design solutions, client- and team-facing presentation of design projects from concept to completion, integration of brand-standards and marketing directives across software projects.
UX / UI / Mktg Designer : Digital Railroad
October 2006 - October 2008 : Seattle, WA
Marketing Roles: Print and online advertising design and strategy, trade-show presentation design and promotion, e-mail campaign design and strategy, brand standard bearer including logo design, implementation, and promotion. High levels of communication with internal and external clients and team leading.
User Experience Roles: UI Design, site architecture, information and user-flow coordinator, high levels of communication with internal and external clients and team leading.
UX / UI Designer : Amazon.com
April 2006 - September 2006 : Seattle, WA
Responsible for UX / UI design duties with an emphasis on User Interaction Design. Duties included functional and interactive wire-framing of design solutions, client- and team-facing presentation of design projects from concept to completion, integration of brand-standards and marketing directives across software projects.
UX / UI Designer : The Cobalt Group
February 2001 - March 2006 : Seattle, WA
Responsible for UX / UI design duties with an emphasis on User Interaction Design. Duties included functional and interactive wire-framing of design solutions, client- and team-facing presentation of design projects from concept to completion, integration of brand-standards and marketing directives across software projects.